How to add a chat to a website
To add a cat, in particular txt.me on WordPress, you must use the parameters:
- Open the popular CMS control panel and click on the Plugins option link in the left menu.
- Click the Add New button at the top functional part of the screen.
- Opening a page where you can add to the general list of previously installed plugins, the user has the right to choose one of the available software, for example, txt.me . To do this, enter the required name in the upper right corner of a special search form.
- The system should find txt.me – free WordPress live chat plugin. As soon as the window with the logo appears, the user will need to click on the Install Now button, after which the software installation process will begin.
- After completing the product installation process, the device owner should see the “Activate Now” button in the same area. If a similar situation occurs in the future, the user can activate/deactivate the WordPress chat plugin for free at any time directly on the Plugins > Installed Plugins page.
- After activating the product, a blue logo should appear in the left menu, which indicates the presence of the free WordPress chat plugin – txt.me. The next step is to configure the plugin. This is a mandatory step necessaryssary to establish the connection of the new chat plugin directly to the user’s account on txt.me. If the device owner does not yet have an account, you will need to create a personal account. To do this, you will need to go to the page https://app.txt.me and register.
- By wherethinking it Free Live Chat WordPress Plugin txt.me page the user logs into his personal account on txt.com to perform the main step is to link two components, namely an account on txt.com with a personal page of a popular CMS.
After completing the login process under their account name, the device owner sees a list of chat widgets which is alogged into this txt.me account. At his discretion, the user determines the software he plans to use for this web page. To activate the settings, at the end of the previous steps you will have to click on the Save selection button.
How can I increase the conversion of welcome messages?
In some cases, potential customers spend most of their time chatting to ask questions about purchases they are considering. Once the company representative has answered all questions, it may be much easierer to place a large order if both parties know how to handle the conversation. The modern form of omnichannel communication allows you to speed up the process and establish high quality feedback.
This is a live chat. Messages should engage and value readers, which is especially important for marketers and PR specialists, many agencies, B2B technology marketers – those who care about customer service.
What benefits can active communication with customers bring to a business?
How to Use Live Chat for Omnichannel
Adding Free Live Chat WordPress Plugin Will Improve Customizationservice process according to the following criteria:
Prevents loss of customers due to busy phone lines.
Holistic customer experience platform and liveThe chat ensures that the company or its representative will be aware of every attempt to contact customer support. By creating an omnichannel customer experience, a service or business offers its customers a simple and iintuitive way to interact with the customer, regardless of the platform used. It is a form of proactive communication.
Online chat has the best response time.
Live chat has the fastest response time among all the channels, which corresponds to the proactive chat system. The average wait time for email support is measured in hours and the average response time in a chat is measured in minutes. Especially appreciate the possibility of live chat examples of standardized answers.